Centene Corporation
UX Design Internship

Re-imagining navigation features for Centene's cloud platform.

overview

During summer 2023, I was a UX Design intern at Centene Corporation, where I redesigned navigation features for their cloud platform. I had the opportunity to collaborate with many talented designers, engineers, and UX Researchers through design reviews, workshops, user interviews, and more. Check out a sneak peek of my 12-week journey below!
my impact

learnings & takeaways

Things don’t always go as planned
Due to unforeseen circumstances with lower-than-expected participation rates, research time conflicts, and more, I had to adjust my research timeline multiple times. I learned to be comfortable with veering off the plan/embrace the discomfort of veering off the plan, and see change as an opportunity to find new strengths. With the delayed timeline, I had more time to re-evaluate my research questions and format to ensure I was getting the most out of my research efforts.
Communicating with different audiences
Whether I was presenting to other (non-design) interns, designers, or engineers, I discovered the importance of tailoring my message depending on the differing audience’s goals and knowledge. I learned to treat my presentations as design projects themselves, with the audience as my user to design for.
Design system
This was my first time working with a formal design system, which emphasized the value of establishing a consistent user experience. I explored when to use which elements depending on specific use cases, as well as how to recognize when to challenge the boundaries.
I learned more than I could have imagined from my internship experience. I’m incredibly grateful for the opportunity to grow and learn from such talented, supportive designers.
Due to NDA, I’m unable to share specific details about my project. Please reach out if you have any further questions.